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F A Q
Why Reach-Out
DID Technology
About Us
Reach-Out.Net
Reach-Out.Net
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•What types of solutions can I create with Reach-Out?
•Reach-Out is a user level configurator. DID technology can create any solution that has data at its heart. We can add any field, with no limitations to any table, and analyze the data through customizable reports. Our customers have made many and varied uses of Reach-Out, starting from a classic CRM solution, to a database for jam recipes in the laboratories of a food factory. Among Reach-Out solutions you can find: CRM, Help-Desk, Customer Club, Personnel, Risk Management, Hospitals, Databases, Call-Center, Real-Estate, Telemarketing, Marketing, Sales, Project Management, Support, Complaints Management and more.
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•What type of customer makes use of Reach-Out?
•Reach-Out has over 20,000 clients all over the world in various fields making use of Reach-Out's solutions. Reach-Out is appropriate for any size of business – from a one-man office to organizations with tens of thousands of workers. Our clients include both the private sector and the public sector, from a wide variety of fields and industries.
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•Why do I need internet software if I work only from my office?
•Even if you do not currently need to work via the internet, and you work solely in your office, with time you will become aware of the advantages of working from anyplace. Many customers, who originally considered the internet unnecessary, have changed their mind. Such customers include small offices that closed and chose to work out of home as a result of the flexibility and connectivity provided by the internet solution. Field representatives can work from home and do not need to return to the office at the end of the day. Our customers can also take advantage of the time spent in trains, waiting in airports, or sitting at a local coffee house. The ability to connect from anywhere opens up new horizons. Customers have employed representatives abroad to work from home instead of renting an expensive office.  Distant branches of a business can stay constantly synchronized. During the recent hostilities in Israel, with katusha rockets falling in the North and Kasam missiles in the South, many of our customers relocated and were able to continue working even if the CEO was in Tel Aviv, the marketing manager in Beersheba, the sales representative in Jerusalem and the secretary in Amsterdam. Today, with the addition of an IP telephone, all this is possible at no additional cost, and no physical constraints.