What types of solutions can I create with
Reach-Out?
Reach-Out is a user level configurator. DID
technology can create any solution that has data at its heart. We can add any field, with
no limitations to any table, and analyze the data through customizable reports. Our customers
have made many and varied uses of Reach-Out, starting from a classic CRM solution, to a
database for jam recipes in the laboratories of a food factory. Among Reach-Out solutions you can
find: CRM, Help-Desk, Customer Club, Personnel, Risk Management, Hospitals, Databases,
Call-Center, Real-Estate, Telemarketing, Marketing, Sales, Project Management, Support,
Complaints Management and more.
What type of customer makes use of Reach-Out?
Reach-Out has over 20,000 clients all over the
world in various fields making use of Reach-Out's solutions. Reach-Out is
appropriate for any size of business from a one-man office to organizations with tens of thousands
of workers. Our clients include both the private sector and the public sector, from a wide
variety of fields and industries.
Why do I need internet software if I work only from my
office?
Even if you do not currently need to work via
the internet, and you work solely in your office, with time you will become aware of the
advantages of working from anyplace. Many customers, who originally considered the internet
unnecessary, have changed their mind. Such customers include small offices that closed and
chose to work out of home as a result of the flexibility and connectivity provided by the internet
solution. Field representatives can work from home and do not need to return to the office at
the end of the day. Our customers can also take advantage of the time spent in trains, waiting in
airports, or sitting at a local coffee house. The ability to connect from anywhere opens up new
horizons. Customers have employed representatives abroad to work from home instead of
renting an expensive office. Distant
branches of a business can stay constantly synchronized. During the recent
hostilities in Israel, with katusha rockets falling in the North and Kasam missiles
in the South, many of our customers relocated and were able to continue working
even if the CEO was in Tel Aviv, the marketing manager in Beersheba, the sales representative
in Jerusalem and the secretary in Amsterdam. Today, with the addition of an IP telephone, all
this is possible at no additional cost, and no physical constraints.