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•Who are your competitors?
•Our competitors can be divided into different levels. In reality, there is no software directly comparable to Reach-Out Different software can compete with Reach-Out in different fields. Competitors can range from Outlook to software such as Oracle CRM, Siebel, Salesforce , Pivotal, Microsoft CRM and many more. Each of these solutions is essentially different from each other. The point of competition is the final configuration of the solution, and this includes each company's goals and the resources dedicated to the process.
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•It sounds too good to be true!
•Yes, we hear this often! Yet 3000 organizations in Israel are already enjoying Reach-Out. Every revolutionary technology takes time to be assimilated into our awareness, and often the assimilation is only partial. Many of our customers have been using Reach-Out for years and they still cannot believe the potential of Reach-Out. One software developer working with us decided to create his own Help Desk software; after 3 months of development, he found himself still without a satisfactory solution. After a meeting with us, we met his demands in 30 minutes.
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•If purchasing is more expensive, why does Reach-Out provide the on-demand rental option?
•Although the price of renting is considerably lower than purchasing the software and the average contract price is much smaller, the profit is identical.
•The on-demand software saves the need for on-site representatives, lessens the time required for support and increases customer satisfaction.
•The number of technical difficulties is low thanks to new high-quality equipment.
•In the end, everybody stands to gain. The customer pays less; we work less and make the same profit. .In this way, everybody is satisfied.
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