Who
are your competitors?
Our
competitors can be divided into different levels. In reality, there is no
software directly comparable to Reach-Out Different software can compete with Reach-Out
in different fields. Competitors can range from Outlook to software such as Oracle
CRM, Siebel, Salesforce , Pivotal, Microsoft CRM and many more. Each of these
solutions is essentially different from each other. The point of
competition is the final configuration of the solution, and this includes each company's
goals and the resources dedicated to the process.
It
sounds too good to be true!
Yes,
we hear this often! Yet 3000 organizations in Israel are already enjoying
Reach-Out. Every revolutionary technology takes time to be assimilated into our
awareness, and often the assimilation is only partial. Many of our
customers have been using Reach-Out for years and they still cannot believe the
potential of Reach-Out. One software developer working with us decided to create his own
Help Desk software; after 3 months of development, he found himself still without a
satisfactory solution. After a meeting with us, we met his demands in 30 minutes.
If
purchasing is more expensive, why does Reach-Out provide the on-demand rental
option?
Although
the price of renting is considerably lower than purchasing the software and
the average
contract price is much smaller, the profit is identical.
The
on-demand software saves the need for on-site representatives, lessens the
time required for support and increases customer satisfaction.
The number of
technical difficulties is low thanks to new high-quality equipment.
In
the end, everybody stands to gain. The customer pays less; we work less and
make the same
profit. .In this way, everybody is satisfied.